Our Return & Exchange Policy
Return & Exchange Policy
Manglam Banaras — Varanasi
Every saree and suit that leaves our store is personally inspected before dispatch. We take pride in what we send — and we want you to shop with complete confidence.
When We Accept an Exchange
🎨
Wrong colour received
The colour delivered is different from what you ordered.
Wrong colour received
The colour delivered is different from what you ordered.
📦
Wrong product received
The item delivered does not match your order.
Wrong product received
The item delivered does not match your order.
🧵
Blouse piece mismatch
The blouse piece does not match the saree.
Blouse piece mismatch
The blouse piece does not match the saree.
💔
Product received damaged
Item arrived torn, stained, or damaged.
Product received damaged
Item arrived torn, stained, or damaged.
When Exchange is Not Applicable
🚫
Change of mind
Change of mind
🚿
Used or washed
Used or washed
⏰
After 48 hours
After 48 hours
How to Raise a Request
1
Click within 48 hours
2
Share order details + photos
3
We review in 24 hrs
4
Exchange processed